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Topics covered in this help file
Where to find more information If you are having problems please read the relevant section in these help pages. Many of the dialogs in BreezeBrowser Pro have context sensitive help which you can display by pressing the F1 key.
Often a problem has already been reported and has been fixed in the latest version. Please check that you are running the latest version by selecting "Check for updates" from the "Help" menu.
Please also check the support pages and FAQs (frequently asked questions) on our website.
You can also send questions to our email support: support@breezesys.com Please include as much detail as possible about your problem including the version of BreezeBrowser Pro and the version of Windows you are using.
Viewing HEIF images from mobile devices The following Microsoft extensions to Windows need to be installed in order to view HEIF images from mobile devices:
Please note that only 8-bit HEIF images with a .heif or .heic file extension are currently supported by the Microsoft HEIF and HEIC extensions. 10-bit HEIF images from some recent cameras (e.g. Canon EOS R5 and Canon EOS 1DX Mark III) are not supported. |