Online Support - BreezeBrowser Pro

BreezeBrowser Pro FAQs (Frequently Asked Questions)

BreezeBrowser Pro Help Files - Online Program help pages in HTML format - Please note, this link opens in a separate window

BreezeBrowser Pro PDF Help Files (4 Mb download)

BreezeBrowser Pro release history

Canon PowerShot Raw Conversion on Windows Vista
Please see the Windows Vista information page for details on how to update the Canon libraries to enable the raw conversion of Canon PowerShot raw files on Windows Vista.

Email Support
If you have a problem and cannot find the answer here or in the help pages please email support@breezesys.com

Please include in your email:

  • The version of Windows you are using (example: Windows XP Professional service pack 3)
  • Product name and version (example: BreezeBrowser Pro v1.9

Installation problem on some systems
Sometimes BreezeBrowser Pro doesn't install properly on some systems and an error message like the one below is displayed when you try to run it:

If this happens you need to open the BreezeBrowser Pro installation folder in Windows Explorer and double click on the file vcredist_x86.exe to manually install the missing Microsoft VC++ libraries:


For general support or issues not covered here, please visit the main Breeze Systems Support Page.

Frequently Asked Questions

  1. Image comparison is great! I would love to be able to zoom into part of an image with this feature - is this possible?
  2. Can I run both BreezeBrowser and BreezeBrowser Pro on one machine?
  3. Can I keep my existing BreezeBrowser settings and use them with BreezeBrowser Pro?
  4. I like the simple "black" HTML template but is there a way to remove the EXIF display?
  5. How do I create small images suitable for emailing?
  6. After editing JPEG images in Photoshop the thumbnail in BreezeBrowser Pro still shows the original image. What is happening?
  7. Why do the Canon raw conversion preview images appear out of focus?
  8. I love the sharpness and clarity of HQ mode, can I save these images?
  9. Why do I get a small strip of some JPEG images wrapped around when I rotate them?
  10. Why aren't JPEG images rotated in BreezeBrowser Pro rotated when I view them in other applications?
  11. How do I display the focus point overlay display in BreezeBrowser Pro?
  12. How do I resize and crop an image to an exact size?
  13. How can I use the raw converter in Adobe PhotoShop CS with BreezeBrowser Pro?
  14. How can I change the slideshow interval?
  15. I selected "Two button mouse" in slideshow and now I can't right click to change the slideshow options. What should I do?
  16. Why don't thumbnails show up in my web galleries? I'm using Windows XP with Service Pack 2

 

  1. Image comparison is great! I would love to be able to zoom into part of an image with this feature - is this possible?
    Yes, you can do this using the mouse wheel, using keyboard shortcuts (F8 or number pad - to zoom out and F9 or number pad + to zoom in) or by right clicking the mouse and selecting zoom in or zoom out from the menu. Please see the Image comparison section of the BreezeBrowser Pro help files for more details.

  2. Can I run both BreezeBrowser and BreezeBrowser Pro on one machine?
    Yes. BreezeBrowser and BreezeBrowser Pro can both be installed and run on the same machine.

  3. Can I keep my existing BreezeBrowser settings and use them with BreezeBrowser Pro?
    Yes. The first time you run BreezeBrowser Pro it will ask you whether you wish to copy your BreezeBrowser settings.

  4. I like the simple "black" HTML template but is there a way to remove the EXIF display?
    Yes, you can do this by modifying the template. To do this first make a copy of the "black" template by creating a new folder in the templates folder e.g. create a folder called "C:\Program Files\BreezeSys\BreezeBrowserPro\templates\myblack". Then copy all the files from templates\black into templates\myblack. Edit the file templates\myblack\fullsize_template.htm using a text editor and remove the line containing @exif@. Alternatively you could change the information displayed by replacing @exif@ with a different token e.g. @date@ to display the date the picture was taken. (See  BreezeBrowser Pro Help Files under “HTML Page Generation” for a full list of available tokens)

  5. How do I create small images suitable for emailing?
    You can email images from BreezeBrowser Pro simply by right clicking on the image and selecting "Email image(s)" from the menu. To email more than one image at a time switch to thumbnail view and select the images you wish to email. Then right click on one of the images and select "Email image(s)" from the menu.

    Alternatively you can create low resolution JPEG images for emailing using BreezeBrowser Pro's proofs function (See BreezeBrowser Pro Help Files under “Proofs” for details). Select "Resize image" and set the image size to 600 x 600 pixels. You may also want to sharpen the image slightly and this can be done by selecting "Sharpen image using unsharp mask" and setting the radius to 0.5, the amount to 0.7 and the threshold to 0. Then set the output format to JPEG and the quality to 85 (use higher values up to 100 for higher quality and larger files or lower values to reduce the file size). Then click on the "Proof" button to create the small JPEG image. By default this will be stored in the Proofs subdirectory of the main image folder and can be attached to an email using your email program.

  6. After editing JPEG images in Photoshop the thumbnail in BreezeBrowser Pro still shows the original image. What is happening?
    Most JPEGs from digital cameras contain a small thumbnail image in the EXIF data and BreezeBrowser Pro uses this for its thumbnail display. When a JPEG containing EXIF data is edited in Photoshop 6 and Photoshop 7 the EXIF data is copied and saved with the JPEG when it is saved after editing. Photoshop does not update the thumbnail image in the EXIF data and so it still shows the original unedited image. There are two ways to fix this problem in BreezeBrowser Pro:

    Tell BreezeBrowser Pro to ignore the thumbnail image by going to Preferences, clicking in the "Image Display" tab and checking the box marked "Ignore embedded thumbnails in JPEGs". This will cause BreezeBrowser Pro to generate the thumbnail image from the main JPEG data, but will result in slightly slower thumbnail display.

    Replace the thumbnail image with a new image generated from the main JPEG image. To do this switch to thumbnail view and select the images to be updated. Then click on the "Tools" menu and select "Regenerate JPEG thumbnails"

  7. Why do the Canon raw conversion preview images appear out of focus?
    This is a due to the way Canon's SDK generates the preview image and does not affect the final converted image.

  8. I love the sharpness and clarity of HQ mode, can I save these images?
    No, but the HQ mode sharpening method is available in proofs and raw conversion post processing. To get similar results to the HQ display in main view select “HQ style” for the sharpening method in proofs and raw conversion and set the amount to a value between 75% and 90%.

  9. Why do I get a small strip of some JPEG images wrapped around when I rotate them?

    Wrapped JPEG Original

    Wrapped JPEG Rotated

    Original image

    After lossless rotation

    BreezeBrowser Pro uses a lossless method of rotating JPEGs which works by rearranging the way the image data is organized and rotating certain sizes of JPEGs results in a strip being wrapped around (see example). This is because JPEG images are stored as a series of tiles which are usually 4, 8 or 16 pixels wide. If the image width or height is not an exact multiple of the tile size part of the image must either be wrapped around or discarded. The image has not been damaged and can be restored simply by rotating it back again. This problem does not occur with digital images straight from a camera but can be a problem if the image has been cropped or has been scanned in.

  10. Why aren't JPEG images rotated in BreezeBrowser Pro rotated when I view them in other applications?
    BreezeBrowser Pro has an option to rotate JPEG images by modifying the orientation value stored in the EXIF shooting data. This has the advantage of being very fast and avoids problems such as in FAQ 9, above. Unfortunately not many applications read this orientation information and will display the original, unrotated JPEG.

    You can tell BreezeBrowser Pro to ignore the EXIF orientation and rotate the image data losslessly by going to Preferences, clicking on the "Image Display" tab and then unchecking the "Use EXIF orientation for display and rotation of JPEGs" checkbox.

    BreezeBrowser Pro can also automatically rotate JPEGs to match their EXIF orientation value. To do this select "Auto Rotate JPEGs" from the Tools menu
     
  11. How do I display the focus point overlay display in BreezeBrowser Pro?
    Switch to main view, right click on the image and select "Show focus points". The focus point overlay display is available when viewing raw and JPEG files from Canon EOS D30, D60, 10D, 300D/Rebel, 1D, 1D Mark II and 1DS cameras.


  12. How do I resize and crop an image to an exact size?
    This can be done using Proofs and is easiest to describe using an example. Let’s suppose you have a number of images in portrait and landscape orientation which you want to crop and resize to 5”x3.5” at 240 dpi. The first thing to do is to select “Resize Image”, set the units to inches and the DPI to 240. Now set the maximum size to 5 x 5. This will resize portrait shots to 5 inches high and landscape shots to 5 inches wide. Next check the “Crop image” checkbox and enter required print aspect ratio (it doesn’t matter whether you enter 5 : 3.5 or 3.5 : 5). This will crop the image by the minimum amount to get the desired aspect ratio.


  13. How can I use the raw converter in Adobe PhotoShop CS with BreezeBrowser Pro?
    Go to BreezeBrowser Pro's preferences (File->Preferences) and click on the "Editor" tab and setup Adobe PhotoShop CS as the editor as shown below:
    Then right click on the raw file and select "Edit image" to convert it using the Adobe Camera Raw converter.

  14. How can I change the slideshow interval?
    You can do this by right clicking the mouse button and selecting "Interval" from the menu:

    Alternatively you can use the following keyboard shortcuts: Ctrl+1 for 1 sec, Ctrl+2 for 2 sec, Ctrl+3 for 3 sec etc.

  15. I selected "Two button mouse" in slideshow and now I can't right click to change the slideshow options. What should I do?
    Either type Ctrl+M to turn off two button mouse button operation and then right click to display the slideshow menu or hold down the Shift key and click the right mouse button.

  16. Why don't thumbnails show up in my web galleries? I'm using Windows XP with Service Pack 2
    Microsoft changed the default settings for Internet Explorer in Windows XP Service Pack 2 to enhance security when viewing pages containing Javascript and this can prevent the galleries from being displayed properly when viewed locally on your PC. To avoid this problem please add the following line to the <head> section of each page containing Javascript:

    <!-- saved from url=(0013)about:internet -->

    More information on this can be found at: http://msdn.microsoft.com/en-us/library/ms537628.aspx

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